AS

Ana Maria Sotela

Customer Experience Manager at Establishment Labs

Ana Maria Sotela has a diverse work experience spanning multiple roles and companies. Ana Maria began their career at Grupo Nación, where they served as an Assistant Internal Communication from September 2012 to May 2013. Ana Maria then returned to this role for an unspecified duration in 2013.

In 2016, Ana Maria joined Parque Viva, where they initially worked as a Financial & Senior Manager Assistant from February to November 2016. Ana Maria then transitioned to a Sales Commercial Executive role, which they held until October 2017.

Since 2018, Ana Maria has been employed at Establishment Labs. Ana Maria first took on the position of Global Events - Medical Education Coordinator in October 2018, and currently, they hold the role of Customer Experience Manager, starting from May 2022.

Through their work experience, Ana Maria has gained expertise in various areas, such as internal communication, sales, financial management, event coordination, and customer experience management.

Ana Maria Sotela obtained their Bachelor's degree in Massive Communications with a major in Public Relations from the Universidad de Costa Rica UCR from 2006 to 2011. Ana Maria then pursued a Licentiate degree in Massive Communications majoring in Public Relations from the same university from 2011 to 2013. In 2014, Ana completed a Specialist program in Neuromarketing at the Tecnológico de Costa Rica. Ana Maria furthered their education by obtaining a Master's degree in MBA in Finance from the Tecnológico de Costa Rica from 2018 to 2020. Additionally, in 2017, they completed courses in Prospection & Sales at Sandler and in Neurosales at Tecnológico de Costa Rica.

Links

Timeline

  • Customer Experience Manager

    May, 2022 - present

  • Global Events Medical Education Coordinator

    October, 2018

View in org chart