KS

Katherinne Vanessa Sánchez Soto

IT Service Desk Agent at Establishment Labs

Katherinne Vanessa Sánchez Soto has a diverse work experience that spans various industries and roles. Katherinne Vanessa'smost recent position is as an IT Service Desk Agent at Establishment Labs, where they started in January 2021. Prior to that, they worked at Roche as a Service Desk Senior Agent from August 2020 to November 2020. Katherinne Vanessa also has experience in technical support and customer service, having worked as a Technical Support Chat Advisor at Concentrix from May 2019 to July 2020.

In addition, Katherinne has a background in training, as they worked as a Trainer at Teleperformance Greece from June 2017 to March 2018. Before that, they held a role as a Technical Support & Customer Service Agent at the same company from July 2016 to June 2017.

Earlier in their career, Katherinne worked as a Management Assistant at Atropos from May 2015 to June 2016. Katherinne Vanessa also has experience in the casino industry, having worked as a Pit Boss Casino at Stream Humber Holding SRL from July 2014 to April 2015, and as a Dealer (Croupier) at Casino Concorde from July 2013 to January 2014.

Overall, Katherinne has demonstrated versatility in their work experience, adapting to various roles in IT, customer service, training, and the casino industry.

Katherinne Vanessa Sánchez Soto's education history includes two institutions and a certification. In 2013, they attended Fundación Omar Dengo and obtained a certificate in CCNA (Cisco Certified Network Associate) in 2014. In 2021, they enrolled at Universidad Latina de Costa Rica for a course on AWS Cloud Concepts. Additionally, they obtained the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in October 2021.

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