Fay Parsons

Fay Parsons has over a decade of experience in consumer care and compliance, currently serving as the Regional Manager for Consumer Care Global Compliance UKI/EMEA at The Estée Lauder Companies Inc. since July 2013. Prior roles at The Estée Lauder Companies Inc. include Operations Manager, Consumer Relations Manager, Team Leader, Quality Assurance Lead, and Business Associate. Before this, Fay Parsons worked at Lloyds Banking Group from November 2003 to September 2011, where positions included Customer Service Team Manager, Trainer and Sales Coach, and Mortgage Advisor. Career beginnings were at Barclays UK as a Customer Service Specialist from September 2002 to November 2003.