Jessica Ploehn

Jessica Ploehn is a dedicated Social Response Representative at The Estée Lauder Companies Inc. since March 2013, where responsibilities include managing customer engagement and fostering brand loyalty across various social media platforms for Aveda, Bumble and bumble, Estée Lauder, Too Faced, and Tom Ford Beauty. Additional duties involve maintaining information databases, training new employees, and ensuring that brand messaging aligns with company directives and legal standards. Previously, Jessica held roles such as Online Product Expert and Special Projects Support Coordinator at Bumble and bumble and completed an administrative support role at Aveda. Earlier experience encompasses hairstyling and cosmetology at SalonRox and Village Hair Company, as well as a position as Sales Production Coordinator at Internet Broadcasting, where management of internet advertising for NBC news websites was key. Jessica holds a Cosmetology License from Aveda, obtained between 2009 and 2010.