Patti Farr

Patti has been with Etex for over 18 years and she’s worked in nearly every aspect of commercial operations. Having done everything, from answering the phone to developing data analytics measuring company performance to strategic planning Patti’s “been there, done that”. She wears many hats, and does so with grace and a keen focus on the customer experience. Presently, Patti serves as ETEX’s Business Manager of Technical Support, Mobile Device Repair, Texpert Computer Repair Services, Process and Procedure Improvement, New Business Development and more.

She brings vast project management, process efficiency development and cost reduction strategy experience to her role, skills she gleaned while working as a business consultant. With a “no mountain too big” attitude, Patti takes on any new challenge and develops systematic, measurable strategies to make the most of any opportunity. Her enthusiasm and work ethic are second only to her commitment to customer service. She works tirelessly to ensure Etex customers receive the best in their products and services—as well as their service interaction and technical support experiences.