Surya Shekhar D.

Surya Shekhar D. has a diverse background in operations, vendor management, and customer experience, currently serving as an Officer in Vendor Performance Management and Guest Experience at Etihad since 2022. Previous roles include Program Manager at Great Learning, where operational delivery and client relations were key responsibilities, and Vendor Engagement Coordinator for Uber with a focus on collaboration among multiple stakeholders. Surya has also worked at Amazon, addressing over 59,000 customer inquiries, and has experience in marketing and operations management from positions at various organizations, including internships and freelance roles. Educational qualifications include a Master of Business Administration from Maulana Abul Kalam Azad University of Technology, certifications from KPMG, and a degree in a science discipline.