Abhishek Pandey

Abhishek Pandey is a seasoned professional with a robust background in engineering and IT service management. Currently serving as a Senior Engineer at Etisalat UAE since April 2016, Abhishek specializes in project management, service delivery improvement, and customer requirements analysis. Prior experience includes roles at Nxtradata Ltd. as an IT Helpdesk Executive, where Abhishek managed data center operations and incident resolution, and at airtel, focusing on complaint management and ticket resolution. Abhishek began a career as a BTS Engineer at Ericsson, gaining foundational experience in site commissioning and performance reporting. Abhishek holds a Bachelor of Technology in Electronics and Communication from Rajasthan Technical University and a Master of Business Administration in IT from Sam Higginbottom University of Agriculture, Technology and Sciences.