Dilek Ergül started working at CETA Makina in July 2021 as an Engineering Intern, and their internship ended in September 2021. In July 2022, they joined Etiya as a Business Analyst and is currently in that role.
Dilek Ergül completed their Bachelor's degree in Mechanical Engineering (English 30%) from Trakya University from 2017 to 2021. Dilek then attended Kırklareli Anadolu Lisesi from 2012 to 2016 for their high school education. Currently, they are pursuing another Bachelor's degree in Management Information Systems at Anadolu University, starting in 2022. In addition to their education, Dilek has obtained various certifications. Dilek obtained the ODA Components Fundamentals certification from TM Forum in August 2023, the CBAP International Business Analyst certification from BlueMark Academy in June 2023, and the Agile & Scrum Foundations certification from BlueMark Academy in May 2023. Dilek also acquired several foundation-level certifications, including Business Process Framework (eTOM) Foundation-Level, Customer Centricity Foundation-Level, Information Framework (SID) Foundation-Level, Open API Foundation-Level, and Open Digital Framework Foundation-Level, all from TM Forum in October 2022.
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