Diana Papadea

Customer Service Team Lead at Etraveli Group

Diana Papadea is a skilled professional in the tourism and travel industry, currently serving as a Training Specialist at Etraveli Group since August 2021, where responsibilities include managing refund queues, prioritizing customer payouts, and proposing solutions for task optimizations. Previously, Diana held the position of Tour Operator at Uniko Holding from June 2019 to July 2021, focusing on communication with travel agents, managing bookings, and marketing travel services. Diana's early experience includes an internship in operations at Chartworld Shipping Corporation, where responsibilities included data entry and database management. Academically, Diana holds a Master of Business Administration in Tourism and Travel Services Management from the University of Piraeus and a Bachelor's degree in Business Administration and Management from the University of West Attica.

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