Olia Levkivska

Olia Levkivska is an experienced Quality Manager currently at Etraveli Group since January 2019, leading a team of Senior Quality Improvements Specialists to enhance customer support. With a strong background in quality assurance across multiple roles, Levkivska has successfully managed quality-related projects and processes, ensuring efficiency and KPI delivery. Previous experience includes positions at e-Travel SA as a Quality & Reporting Analyst, responsible for developing internal quality control methodologies and conducting quality assessments. Early career roles involved customer support and business development at Heliotopos Group and a traineeship in guest relations and sales at CAPSIS HOTELS & RESORTS. Olia Levkivska holds education credentials from Alpine Center, the Swiss Business School for Hotel & Tourism Management.