Filipa Santos

Filipa Santos is an accomplished professional in talent management and leadership development with extensive experience across various organizations. Currently serving as the Talent Management and Performance Development Lead at EUROCONTROL since July 2020, Filipa spearheads strategic initiatives to modernize talent practices and transition to a continuous performance development model. Previous roles include Relationship and Team Coach at CRR Global, where Filipa utilized ORSC methodologies to enhance team dynamics, and a leadership development expert at the Center for Creative Leadership, designing enterprise-level strategies. Earlier career highlights include leading recruitment and performance management at Portugal Telecom and providing psychological support at APAV and Centro Hospitalar e Universitário de Coimbra. Filipa holds a Master's in Psychology from Universidade de Coimbra and several advanced qualifications in Human Resources and leadership.