Alex Clarke

Alex Clarke has over 20 years of work experience in various service delivery and operational roles. In their most recent position at the EBRD, they served as a Principal in Service Operations. Prior to that, they were a Service Delivery Operations Manager at MS Amlin. Alex also held the role of Senior Service Delivery Manager at CGI, where they managed client relationships and implemented ITIL frameworks. They were also a Service Delivery Manager and Cultural Ambassador at AOL, responsible for managing relationships and services between technology and the business. Earlier in their career, Alex held roles at PwC, Capgemini, Bank of Montreal, and Psion, where they gained experience in IT support, operational support, team management, and project management.

Alex Clarke attended the University of Wolverhampton from 1994 to 1998, where they obtained a Bachelor's degree with a 2:1 honor in Interactive Multimedia Communications. Additionally, Alex has certifications in First Aid from the British Red Cross in 2013 and ITIL V3 from Capgemini in 2008. They also hold a Full Clean Driving Licence obtained in 1992. Alex has a certification as a BCP UO (Business Continuity Plan Local Incident Officer) from PwC and Security Clearance to SC+ level from Capgemini, but the specific dates of obtaining these certifications are not mentioned.