Viacheslav Melnikov

Viacheslav Melnikov has a background in customer support and quality control management. With experience at Eurosender as the Head of Quality Support Operations, Viacheslav is responsible for setting up processes for the Quality Control department and improving existing processes for Customer Support. With a history at Newtrex as a Customer Support Team Lead and Quality Control Manager, Viacheslav has expertise in team management, agent coordination, and improving company processes. Additionally, their role at Turkish Airlines as a Customer Support & Sales Agent showcases their ability to address customer inquiries, resolve issues, and promote airline services. Viacheslav holds a Bachelor's degree in English language and literature from Dnipropetrovs'kij Nacional'nij Universitet.