Everbridge
Nazar del Rosario is an experienced professional in customer success and support, currently serving as a Senior Customer Success Manager at Pantheon Platform since September 2023. Prior to this role, Nazar held several positions, including Customer Success Manager at Everbridge and xMatters, inc., and Director of Customer Success at Battlefy, an Esports platform. At Battlefy, notable achievements included reducing ticket costs and implementing a self-serve knowledge base. Nazar's earlier experience includes significant contributions as Head of Customer Support at A Thinking Ape, where community support teams expanded and support tools were prioritized. Educational background includes a degree in Technology Infrastructure Management from the Southern Alberta Institute of Technology and studies at the University of Houston.
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Everbridge
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Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,300 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.