Alisha Barnes is a highly experienced professional with a robust background in customer success and operations management. Currently serving as the Senior Director of Customer Success at EverConnect since May 2022, Alisha leads a team of over 10 to enhance the customer experience for more than 3000 clients, focusing on process optimization and cross-functional collaboration. Prior roles include Director of Operations at Best Pick Reports LLC, where strategic initiatives boosted profitability and efficiency, and various positions in data management and analysis across organizations such as NJ 2-1-1 Partnership and MannKind Corporation. Alisha holds a MA in British History from Newcastle University and a BA in History from Georgia State University.
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