Jason Langlois is an experienced professional in service delivery and operations management with a strong background in technical support and customer service. Currently serving as a Service Delivery Manager/Project Manager at Cognizant, Jason leads a diverse team of 70 across multiple countries to enhance service delivery and project execution. At Everise, Jason has held multiple roles, including Work At Home Operations Manager and Senior Operations Manager, where a performance tracking system was implemented to improve team outcomes significantly. Previous experience includes technical support roles at various companies, including positions as System Administrator and Technical Supervisor. Jason holds a Master's degree in Business Administration with a focus on Information Systems and a Bachelor's degree in Management Information Systems from Ashford University.
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