Ashley W.

Ashley W. has a strong background in business operations, process improvement, and project management. Ashley is currently the Head of Business Systems & Processes at Everlaw. Prior to this, they held the role of Senior Director, Strategic Business Operations at Marqeta, Inc, where they led workflow streamlining and automations, resulting in a 262% revenue scaling and a 143% increase in staff. Ashley also managed a team of project managers and saved approximately $300K per year in infrastructure costs.

Before joining Marqeta, Inc, Ashley worked at Tesla in various roles. As Senior Project Manager, Business Process Engineering, they oversaw a project management team and implemented data analysis and partnerships to improve operational efficiency. Ashley achieved cost savings of $2M annually by eliminating contract discounts for module swaps due to panel manufacture defects.

Prior to their time at Tesla, Ashley worked at GoHealth as a Manager, Planning & Analytics. Ashley managed a team of analysts and implemented metrics to drive revenue and agent performance. Ashley successfully reduced agent onboarding costs by 29% and improved data extraction and analysis timelines by 25%.

In their earlier career, Ashley worked at Tesla (acquired SolarCity) in roles such as Director, Utility Programs & Business Metrics, Senior Manager, Incentive Programs, Manager, Commercial Incentive Programs, and Utility Administrator & Team Lead. In these roles, they oversaw utility programs, secured incentive funds, and implemented process improvements, resulting in significant cost savings and enhanced customer experiences.

Overall, Ashley W. has a strong track record of driving operational efficiency, cost savings, and revenue growth through their expertise in process improvement, project management, and business operations.

Ashley W. holds a Bachelor of Science degree in Business Administration with a focus on Real Estate Economics from California Polytechnic State University-San Luis Obispo. In addition to their degree, Ashley has obtained various certifications including being a Prosci® Certified Change Practitioner from Prosci, a Six Sigma Green Belt (CSSGB) from ASQ - World Headquarters, and a Certified Building Analyst Professional from the Building Performance Institute, Inc.