Niall Keane

Customer Support Specialist II at Everlaw

Niall Keane is a skilled customer support professional currently working as a Customer Support Specialist II at Everlaw since April 2022, where Niall enhances client satisfaction as the first line of contact. Previous experience includes a Digital Marketing Internship at Brainnest, where Niall gained practical knowledge in various marketing domains, and a Support Consultant role at SAP, focusing on technical issue resolution and customer service improvement. Earlier work experience spans internships at Wayfair, emphasizing data analysis to uncover potential fraud, and positions in retail and construction. Niall holds a Bachelor's degree in Business Information Systems from the University of Galway and attended Clarkson University in 2016.

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