Rizwan Shafiq is a seasoned professional in the field of customer success and operations management, currently serving as a Customer Success Manager at Everlaw since May 2019, focusing on client relationships and user adoption. Previous experience includes a short-term contracting role at Simmons Wavelength in 2020, where Rizwan utilized Python for legal data web scraping, and a long tenure at Epiq from 2007 to 2019, progressing through various leadership roles including Director of Operations for the European division. Rizwan's early career includes a position as a Data Analyst at Digitab, complemented by a BSc in Computer Science from Queen Mary, University of London, and a certificate in Applied Data Science from Cambridge Spark.
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