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Karina Rodriguez

Senior Customer Success Manager at EverQuote

Karina Rodriguez has a diverse work experience spanning multiple industries. Karina is currently working at EverQuote as a Senior Customer Success Manager, a role they started in August 2022. Prior to this, they worked as a Customer Success Specialist at EverQuote starting from June 2021. Karina also has experience working at ezCater as a Customer Support Specialist from December 2019 to April 2020. Before that, they worked at Datadog as a Customer Success Associate from February 2019 to December 2019. Additionally, Karina has experience in business development, having worked as a Business Development Representative at Iron Mountain from December 2017 to November 2018. Karina started their career in the banking industry at Eastern Bank, working as a Bank Teller from May 2013 to August 2014 and as a Regional Service Associate from August 2014 to November 2014. Their early career also includes roles in sales and customer service at Wayfair, where they were a Sales and Service Consultant from September 2015 to February 2016, a Delivery Specialist from February 2016 to January 2017, and a Business Support Specialist from January 2017 to September 2017. Throughout their career, Karina has developed strong skills in customer success, support, sales, and business development.

Karina Rodriguez attended Merrimack College from 2011 to 2015, where they earned a Bachelor of Business Administration (B.B.A.) degree with a focus on Management and Marketing. Although no specific additional certifications are mentioned, they are associated with the certification in Bloomberg and Institutional Review Board (IRB). Information regarding the institution where these certifications were obtained, as well as the month and year of acquisition, is not provided.

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Timeline

  • Senior Customer Success Manager

    August, 2022 - present

  • Customer Success Specialist

    June, 2021

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