Ebone Starling

Ebone Starling is a Customer Success Specialist at Everytable. Ebone has also worked as a Sales Support Coordinator at NAVCO and as a Customer Care Representative at MATRIX Resources.

Ebone Starling began their career as a customer care representative for COX Automotive customer support center. In this role, they maintained 100% in metrics such as productivity, "Voice of the Customer"(survey), and adherence. Ebone also provided floor support to colleagues for assistance with complex call types and escalations. Ebone contributed to the companies SalesForce knowledge base that provided support to over 105 agents within 3 months of being hired.

Ebone was then promoted to Sales Support Coordinator at NAVCO. In this role, they supported between 3-5 outside salesman with their daily administrative tasks. This included creating, managing, revising and closing sales orders in SalesForce for NAVCO's national accounts which generated $3 million+ dollars in company revenue. Ebone also used third party websites/software (PCM, Service Channel, Solve One, and Corrigo) to create six-figure labor and material quotes for NAVCO's national accounts. In addition, they provided cross training for external customers' online software to internal company employees and completed over 250 Salesforce tasks in one month after training.

Ebone is currently a Customer Success Specialist at Everytable. In this role, they are responsible for ensuring that customers are able to use Everytable's products effectively and efficiently. Ebone also works to build relationships with customers and provide them with the best possible experience.

Ebone Starling has a Mass Communication/Media Studies degree from Georgia State University Perimeter College and an Associate of Arts - AA for Transfer from Orange Coast College. Ebone also has certifications from HubSpot in Social Media Marketing, LinkedIn in The Marketing of Cool, and Google in GOOGLE ADS VIDEO (YOUTUBE) CERTIFICATION, GOOGLE AD SEARCH CERTIFICATION, and Google Ad Display Certification.

Ebone Starling reports to Kaelin Kakuta, Customer Success Manager. Ebone Starling works with Heidi Armstrong - Order Processing, Hannah Hartman - Customer Success Specialist.