Nicole McCutcheon

Nicole McCutcheon is a seasoned legal and regulatory professional currently serving as the GM Legal, Regulatory and Public Affairs & Company Secretary at the Energy and Water Ombudsman (Victoria) since June 2023. Nicole is part of the senior leadership team, leading legal, privacy, systemic issues, and policy functions. Prior to this role, Nicole held various positions at Australia and New Zealand Banking Group Limited, including Head of Systemic Issues, where contributions included establishing and managing systemic issues processes. Nicole has also served as an Ombudsman at both the Australian Financial Complaints Authority and its predecessor, the Financial Ombudsman Service Australia, handling individual complaints and systemic issues. From 2001 to 2010, Nicole practiced as a consultant and litigation counsel at the Australian Securities and Investments Commission, following earlier legal experience at Minter Ellison and the Financial Services Authority. Nicole holds an LLB (Hons) and BCom from the University of Melbourne.