Derek Jenkins

Derek Jenkins is an experienced technology professional with a diverse background in incident management, program management, and software engineering. Currently serving as the Manager of Global Incidents and Escalations at Exabeam since July 2018, Derek leads worldwide incident resolution with a focus on customer satisfaction. Previous roles include Senior Program Manager and various engineering positions, where Derek interfaced across multiple teams to drive project success and develop automated tooling. Derek's earlier experience encompasses platform engineering at Priority Payment Systems, Linux administration at Cogeco Peer 1, and diverse technical roles in various organizations. Educationally, Derek holds a degree in Information Systems from Cleveland State Community College.