Mustafa Ghalib

Mustafa Ghalib is an experienced professional in customer success and service management, currently serving as a Senior Customer Success Manager at Exabeam since July 2023. Prior to this role, Mustafa was a Customer Success Account Manager at Microsoft from March 2019 to March 2023, focusing on cloud services adoption and stakeholder management. Mustafa's extensive career at Citi spanned from 2002 to 2019, encompassing various roles such as Service Manager, Process Fulfillment and Service Delivery Manager, IS Risk Manager, and Technology Manager. This diverse background includes expertise in service management for telephony products, risk evaluation for new technology solutions, and oversight of technology infrastructure projects. Mustafa holds a Bachelor's degree in Computer Science from the National University of Computer and Emerging Sciences and a Master's degree in Computer Science from Shaheed Zulfikar Ali Bhutto Institute of Science and Technology.