Stephanie Fraser

Stephanie Fraser serves as the Director of Sales Operations & Business Diversification at Excellus BCBS, where responsibilities include leading the strategic direction for organizational growth through partnerships, acquisitions, and mergers. Prior experience includes managing Sales Operations and Project Management at Lifetime Benefit Solutions, Inc., with a focus on retention, data analysis, and product launches. At POMCO Group, Stephanie held several roles including Manager of Appeals, where leadership was provided to ensure compliance with healthcare regulations, and Supervisory roles in the Call Center, overseeing operations and staff development. An earlier position as a Service Improvement Specialist involved training in claims processing and health insurance fundamentals.