Sheavonne Assee (Husnani)

Senior Director, Client Success at Exchange Solutions

Sheavonne Assee (Husnani) has a diverse and extensive work experience spanning several industries and roles.

Sheavonne Assee started their career at RBC Insurance as an Administrative Assistant from October 1996 to July 1999, and later as a Marketing Coordinator from August 1999 to November 2001.

Sheavonne Assee then worked at Hudson's Bay Company, where they held various positions. Sheavonne Assee served as a Marketing Supervisor from March 2002 to January 2004, responsible for executing direct-to-customer marketing initiatives for Credit & Loyalty programs. From February 2004 to April 2005, they worked as a Marketing Manager, overseeing all direct-to-customer marketing programs and customer statements for the Hbc Rewards and Hbc Credit Card programs. Subsequently, as a Senior Marketing Manager from May 2005 to May 2007, they were responsible for strategic planning, managing, and implementing all Hbc Rewards and Hbc Credit Card marketing and operational programs. As a Senior Manager of Customer Marketing from June 2007 to March 2009, they played a crucial role in the strategic planning, integration, and execution of Corporate Direct Mail programs.

Sheavonne Assee also worked at Walmart Canada, where they held two roles. Firstly, as a Marketing Manager, Acquisitions from April 2009 to April 2011, they were responsible for developing and executing the marketing and product launch for the Walmart Rewards MasterCard. Secondly, as a Manager of Gift Cards and Online Marketing from April 2011 to April 2012, they were responsible for the marketing and operations of the B2B and Consumer Gift Card portfolio for Walmart Canada.

Sheavonne then joined Metro Inc. as a Senior Manager, Loyalty Marketing from March 2012 to October 2013.

Most recently, they have been working at Exchange Solutions since October 2013. Sheavonne Assee has held several positions, including Director of Client Solutions from October 2013 to July 2015, Senior Director of Client Solutions from August 2015 to June 2018, Senior Director of Account Management from July 2018 to present, and currently as the Senior Director of Client Success since July 2022. In these roles, they have been responsible for account management, strategic planning, marketing, day-to-day operations, financial management, and technology support for the Esso Gift Card product. Additionally, they have played a vital role in onboarding McKesson to the Exchange Solutions client base and launching the Be Well program on the ES Loyalty platform, managing project implementation and various integrations.

Overall, Sheavonne Assee (Husnani) has a wealth of experience in marketing, customer loyalty, account management, and strategic planning across multiple industries.

Sheavonne Assee (Husnani) has a diverse education history. In 1997 to 1999, they attended CDI College and obtained an Office Administration Diploma with a field of study in General Administration. From 2000 to 2002, Sheavonne attended the Institute of Communications and Advertising, where they earned an accreditation as a Communications and Advertising Professional with a field of study in Marketing.

In 2003, they completed the Direct Marketing Certification Program through the Canadian Marketing Association, specializing in Direct Marketing. In 2006, they attended the Schulich School of Business and received a Management 1: New Managers Course Certification.

In addition to their formal education, Sheavonne has obtained additional certifications. In 2021, they completed the "Project Management Foundations: Communication" certification from LinkedIn and the "Critical Thinking for Better Judgment and Decision-Making" certification, also from LinkedIn. In 2020, they became a "Certified SAFe® 4 Product Owner/Product Manager" through Scaled Agile, Inc.

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Timeline

  • Senior Director, Client Success

    July, 2022 - present

  • Senior Director, Account Management

    July, 2018

  • Senior Director Client Solutions

    August, 2015

  • Director, Client Solutions

    October, 2013