Raffi Manoukian

Raffi Manoukian is a skilled professional with extensive experience in incident response and technical support. Currently serving as Service Team Supervisor at Exigent Technologies since April 2023, Raffi focuses on incident response and escalation management while also developing workarounds to ensure business continuity. Previously, as Service Team Coordinator, effective communication with engineers and clients was prioritized to enhance operational efficiency. Raffi's background includes a role as Help Desk Support Specialist at California FAIR Plan Association, where hardware and software troubleshooting were key responsibilities, and as Information Technology Technician at The Installer, where server installations and network configurations were executed across various settings. Raffi holds four Associate's degrees in Business Administration and Management, Economics, Information Technology, and Behavioral Sciences from Los Angeles Pierce College.