Adib Hussainy

Adib Hussainy has extensive work experience in customer support operations and management. Adib worked at Exness from 2015 onwards, starting as a Team Leader for the MENA region and later promoted to Senior Customer Support Operations Manager. In this role, they managed a large team, oversaw operations for multiple regions, and achieved significant improvements in service level rates and overall performance. Adib also worked on various projects focusing on operational strategies, client satisfaction, and automation. Prior to Exness, they worked as an Administrative Assistant at Paper Gate and as an Administrative and Recruitment Coordinator at Ousos أسس.

Adib Hussainy completed their Bachelor's Degree in the Faculty of Business Management at Lebanese International University from 2012 to 2015. In 2019, they enrolled in Harvard Business School Online to obtain a Certificate in Leadership Principles. Additionally, in June 2018, Adib obtained a certification in the Managers Development Programme from Leaderonomics.