Hamzeh A.

Trading Risk Protection Specialist at Exness

Hamzeh A. has a diverse work experience in various roles and companies. Hamzeh started their career as a Client Advisor at Cham Bank in 2012. Later, Hamzeh worked as an International Student Advisor at Limkokwing University of Creative Technology, where they connected students to suitable programs and handled the recruitment process. In 2018, they joined Exness as a Customer Support Executive, where they excelled in providing superior customer experience and resolving inquiries and complaints. Hamzeh was also recognized as Employee of the Month for three consecutive months. Hamzeh then transitioned to the role of Client Due Diligence Officer at Exness, where they ensured secure trading activities and reported abnormal behaviors to trading analysts. Overall, Hamzeh has demonstrated strong communication skills and a commitment to customer satisfaction throughout their work experience.

Hamzeh A. pursued their education starting in 2011 at Damascus University, where they obtained a Diploma in Banking and Finance. Hamzeh then continued their studies at Limkokwing University of Creative Technology from 2013 to 2015, earning a Bachelor's degree in International Business/Trade/Commerce. Hamzeh furthered their education at the same university, completing a Master of Business Administration (MBA) degree in Public Relations from 2016 to 2018. In addition to their academic qualifications, they also obtained several certifications. In 2019, they received certification in AML for Fin Techs from ACAMS, and in 2019, they completed a course on managing customer experience from Quest Groups LLC. In 2020, Hamzeh obtained certifications in Global Financial Market and Instruments from Coursera and McGill Personal Finance Essentials from McGill University - Desautels Faculty of Management.

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Timeline

  • Trading Risk Protection Specialist

    February, 2022 - present

  • Client Due Diligence Officer

    March, 2019

  • Customer Support Executive

    June, 2018

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