Katherine Alvarado

Customer Service Executive at Exness

Katherine Alvarado has a diverse work experience spanning several industries. In 2015, they began their career as a Customer Services Specialist at Humanatic Official, where they worked until 2019. Katherine then joined Human Contact Center as a Customer Service Agent from 2019 to 2020. In 2020, they held the position of Professor of English at Academia Altos de Maracaibo until 2022. During the same period, they also worked as a Virtual Assistant at The United Methodist Church from 2020 to 2021. In 2022, Alvarado worked as a Servicio de atención al cliente at Keppner Boxing from August to November. Katherine also worked as a Virtual Assistant at GoLean Health from August 2022 to January 2023. Currently, they are working as a Customer Service Executive at Exness, starting from December 2022.

Katherine Alvarado's education history includes a technical degree in Nursing from Universidad del Zulia, which they pursued from 2016 to 2021. Prior to that, they obtained a degree in Teaching English as a Foreign Language from Centro Venezolano Americano del Zulia (CEVAZ) between 2012 and 2017.

In addition to their formal education, Katherine Alvarado has also obtained various certifications. Katherine earned a general security awareness certification from Exness in December 2022, a risks, payments, and fraud certification from Udemy in December 2022, and a HIPPA certification from Biologix Solutions LLC in August 2022. Katherine also holds a CRM and Sales certification from Cursa - Cursos online gratuitos con Certificado, obtained in April 2022. In terms of language proficiency, they received an EF SET English Certificate with a score of 74/100 (C2 Proficient) from EF Standard English Test (EF SET) in March 2022.

Their additional certifications include a PowerPoint with pildoras informaticas certification and an Excel with Dostin Hurtado certification, both obtained from Cursa - Cursos online gratuitos con Certificado in August and June 2020, respectively. In May 2020, they obtained a certification in Basic Pharmacology Principles from SalusPlay. Katherine also holds certifications in E-commerce and Fundamentals of Digital Marketing from Google Actívate, earned in April 2020.

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Timeline

  • Customer Service Executive

    December, 2022 - present