Mikhail Novik-Esmenov

Pricing Support Engineer at Exness

Mikhail Novik-Esmenov has a diverse work experience in the finance industry. Mikhail started their career at Grand Capital Ltd in 2014, where they held multiple roles including "Dealer / Trading Platforms administrator(MT4, MT5)" and "Head of client support." In these positions, they were responsible for improving user experience, coordinating problem-solving, and checking the quality and functioning of products and trading platforms. Mikhail also reduced response times and supervised support managers. During this time, they achieved significant results such as eliminating staff turnover and enhancing the company's reputation for providing quality customer support.

After their tenure at Grand Capital Ltd, Novik-Esmenov worked as an Algorithmic Trader at Quant Plus from 2019 to 2021. Following this, they joined WilfordTrade as a Dealer / Project manager from October 2021 to February 2022. Mikhail then moved on to tixee as a Senior Dealer from May 2022 to January 2023.

Currently, Novik-Esmenov is working at Exness as a Pricing Support Engineer since February 2023.

Mikhail Novik-Esmenov completed their education at MIU from 2007 to 2012, where they obtained a specialist degree in Economic law. Additionally, in 2021 and 2022, they attended SkillBox to study Data Science, although it is not specified whether they obtained a degree in this field.

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Timeline

  • Pricing Support Engineer

    February, 2023 - present