Shamiq Kaleem

Shamiq Kaleem has a diverse work experience spanning over multiple roles and companies. SHAMIQ currently works as a Customer Service Representative at Exness since March 2021. Prior to this, Shamiq served as the Marketing and Communication Manager at iadventure escape toure and travel Sdn. Bhd from September 2019 to January 2022. In this role, they were responsible for booking private jets and arranging services for VIP travelers. SHAMIQ also proactively resolved issues by coordinating with airlines, hotels, and other service providers.

Before joining iadventure escape toure and travel Sdn. Bhd, Shamiq worked as a Workforce Specialist at Vertex Customer Management India Private Limited from August 2015 to August 2018. In this position, they performed tasks related to defined processes and procedures and escalated potentially difficult situations to senior management.

Prior to that, Shamiq was a part of Cogent E Services, where they held the positions of Workforce Analyst from May 2013 to July 2015 and Customer Care Executive from October 2012 to April 2013. As a Workforce Analyst, they were responsible for planning, creating, and communicating forecasts and schedules. SHAMIQ also managed reporting and data management activities related to scheduling and forecasting. As a Customer Care Executive, they handled outgoing calls for reference verification and processed customer details for activation.

Shamiq Kaleem attended Khusro Memorial Degree College, C.B. Ganj from 2015 to 2018. During this time, they pursued a Bachelor of Commerce (BCom) degree with a focus on Business/Commerce, General.