Antonella Quintana Macchiavello currently serves as a B2B Support Agent at Exoticca since November 2023. Previously, Antonella held a position in Customer Experience at NUDE PROJECT, focusing on improving the global customer journey and developing loyalty programs. Experience as an Account Manager Key Account at Althus involved implementing advertising strategies in new markets and managing a client portfolio. Additional roles include Account Manager Key Account at Consultora Tercer Ojo, where Antonella handled a regional E-commerce client portfolio and developed immediate improvements, and as an Assistant in Marketing and Trade at Grupo CALA, creating simultaneous marketing strategies for multiple brands. Early career experience includes an internship at Grupo el Comercio - Perú, contributing to digital and print design and conducting benchmark analysis. Antonella holds a Bachelor's degree in Communication and Marketing from Universidad Peruana de Ciencias Aplicadas and has furthered studies in International Marketing at the University of Louisville.