Mariana Ortiz

Mariana Ortiz is an experienced professional in the customer service and travel industry, currently serving as a Document Management Specialist and previously holding roles such as Customer Success Quality Assurance Specialist, Quality Assurance Specialist, and Travel Agent Customer Experience at Exoticca since August 2021. Prior to this, Mariana worked at Teleperformance as a Customer Experience Advocate, providing account management and troubleshooting support. Mariana's background includes various operational roles at Volotea, Learning Disability England, and easyJet, where responsibilities spanned airport operations management, training, and quality assurance. Mariana's earlier experience includes positions at British Airways, United Airlines, and the R.C. Diocese of Paterson, showcasing a strong foundation in customer service, training, and program development. Educational qualifications include a Bachiller degree from Universidad de Belgrano and coursework at Instituto Evangelico Americano.