Marcus Tillett

Marcus Tillett is a highly skilled technical support professional with extensive experience in IT operations and project management. Currently serving as the Lead Technical Support Specialist at Extensis, Marcus excels in coaching team members, providing pre and post-sales consultation, and delivering professional services to clients. Prior to this role, Marcus held positions at Metro Computerworks as a Priority Support Specialist and Technical Support Engineer, responsible for IT project planning, remote support, and system administration across various platforms. As the owner of Richmond Computer Consulting, Marcus managed comprehensive IT services including network design, virus removal, and data recovery, further demonstrating a robust skill set in technology and customer service.