Jennifer Good, MBA

Jennifer Good, MBA has a diverse background in various managerial roles. Their most recent position is as a Senior Concierge Operations Manager at Extra Card, where they oversee the operations of the concierge team. Prior to this, they held the role of Concierge Operations Manager at the same company. Jennifer also briefly worked as a Concierge Support at Extra Card.

Before joining Extra Card, Jennifer worked at Prodege, LLC as an Upromise Brand Support Manager. In this role, they provided support for the Upromise brand.

Jennifer previously worked at Upromise as a Manager, Member Experience, where they managed the member experience team.

Jennifer also has experience working at Sallie Mae as a Manager, where they held various responsibilities.

Jennifer's earlier experience includes volunteering at SCORE Delaware where they co-created the Training and Development Committee and participated in the creation of training programs for new and current members. Jennifer was also involved in recruiting new mentors and mentees, as well as developing and documenting ongoing processes for chapter leadership.

Prior to their volunteer work, Jennifer worked at the Johns Hopkins School of Medicine as a Financial Aid Coordinator. Their responsibilities included reviewing applications for institutional scholarship eligibility and communicating with students regarding loans and scholarship opportunities.

Earlier in their career, Jennifer held the position of Director of Financial Aid at Harris School of Business. In this role, they provided leadership, training, and direction for the financial aid team and managed Title IV disbursements and payment plan collections for the entire student population. Jennifer also handled necessary documentation for accreditation visits and program reviews.

Overall, Jennifer Good, MBA has a strong background in managerial roles, particularly in the areas of operations, support, and member experience. Jennifer has also demonstrated leadership and training skills in their previous positions.

Jennifer Good, MBA has an extensive education history. Jennifer completed their Master of Business Administration (M.B.A.) with a focus on Organizational Leadership at Wilmington University from 2013 to 2014. Prior to that, they obtained their Bachelor's degree in Business Management from the same university, studying from 2010 to 2013. Before pursuing their bachelor's degree, Jennifer also attended Delaware Technical Community College, where they earned an Associate's degree in Business Management.

In addition to their formal education, Jennifer has obtained several certifications. Jennifer completed the Insurance Producer [Non-Resident] program from the State of South Carolina, State of Delaware, and State of Pennsylvania in November 2022. Furthermore, they obtained the Life insurance certification from the State of Maryland in the same month and year. Jennifer also holds a certification as a Professional Firewalking Instructor from the Firewalking Institute of Research and Education.