Steve Fielding

Steve Fielding has a solid background in customer service and operations management across various industries, including galleries, zoos, and radio. With a degree in Journalism, Film & Media from Cardiff University, Steve has held roles such as Head of Visitor Experience and Operations and Guest Service Manager. Steve is also experienced in managing retail operations and has a successful track record of increasing turnover and implementing business plans. Currently, Steve is serving as a Lifestyle Manager at ExtraCare Charitable Trust, overseeing successful delivery of customer service and visitor engagement.