Director Of Business Processes - Remote USA

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT! Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme. We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.  Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.

Director of Business Processes As the Director of Business Processes, you will lead strategic business process initiatives, driving insights that shape our business decisions. Your experience in process optimization, and stakeholder engagement will be instrumental in enhancing our data-driven capabilities. Key Responsibilities: Team Leadership o            Manage across the team to ensure adherence to day-to-day responsibilities o            Take leadership role in regular team meetings, driving issues to resolution and ensuring team’s productivity o            Coach and develop team members Process Optimization: o            Possess an in-depth understanding of how business stakeholders use critical systems (e.g. Oracle ERP, Incorta, E2Open, Oracle CPQ, BMI, SFDC) o            Evaluate existing business processes and identify areas for improvement. o            Lead cross-functional teams in implementing process enhancements. o            Work closely with analytics team to uncover hidden patterns and trends, informing opportunities for optimization. o            Streamline workflows to increase efficiency and reduce operational costs. Stakeholder Management: o            Engage with senior leaders, department heads, and business users. o            Facilitate workshops and meetings to align initiatives with organizational objectives. Reporting and Visualization: o            Contribute to clear and concise reports, dashboards, and visualizations. o            Present findings to stakeholders, highlighting actionable recommendations. Qualifications: Education: o            Bachelor's degree or equivalent work experience Experience: o            Progressive, relevant work experience in data analysis, business operations, or related roles. o            Proven track record of leading data-driven initiatives. o            Experience leading and developing teams Skills: o            Leading and Mentoring team members o            Strong attention to detail and excellent problem-solving Understanding of Sales, specifically the order to cash process. o            Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with business, management, and technical teams o            Understanding team management dynamics o            Strong business analysis skills to identify process improvement opportunities o            Advanced Excel skills (Pivot Tables, VLookups, advanced formulas, Macros) o            Process Documenting software skills (Visio, Lucid, etc) o            Highly organized, with multi-tasking skills, and efficient in ambiguous situations o            Ability to work independently in a fast pace every changing environment o            Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects o            Experience using SFDC, Oracle ERP, E2Open, Jira and Oracle CPQ/BMI