Elizabeth 'Ellie' Beam is a skilled professional with extensive experience in customer service, billing, tax specialization, and quality assurance. Currently serving as a Billing & Tax Specialist at ezCater since January 2022, Beam previously held various customer service roles within the company, including Task Force Captain, where responsibilities included leading and coordinating task force efforts, enhancing team visibility, and maintaining high-quality service standards. Prior experience at PlanOmatic as a Client Experience Scheduling Coordinator involved developing client support materials and managing drone photography orders, while a tenure at Rocky Mountain Lions Eye Bank included critical quality assurance roles and eye tissue recovery coordination. Beam holds a Bachelor of Arts in Music Teacher Education from Metropolitan State University of Denver and an Emergency Medical Technician certification from Oklahoma City Community College.