William Yoshizava

William Yoshizava is an accomplished professional with extensive experience in service delivery management and client advocacy within the technology sector. Currently serving as a Senior Service Delivery Manager at F5 since December 2014, William oversees customer services support and manages case escalations. Prior roles include Regional Service Manager at ISH Tecnologia, where William led the restructuring of service departments, and Principal Service Delivery Manager at Symantec, focusing on enterprise support. With additional experience in account management and partnerships at leading organizations such as Newtec America do Sul Ltda and SAPEC, William offers a robust background in sales, project management, and client relations. Educational qualifications include multiple advanced degrees in business management and project management from prestigious institutions.