FA Solutions LLC
Erin Baxley is an experienced professional in the field of education and financial aid services. Currently serving as the FA Director of Operations at FA Solutions LLC since June 2017, Erin provides comprehensive customer service-based third-party financial aid solutions to higher education institutions. Previously, Erin held multiple roles at Full Sail University from June 2009 to June 2017, including Campus Director and Director of Online Enrollment Services, where responsibilities included developing enrollment statistics and managing departmental growth in a regulated environment. Earlier experience includes teaching at Orange County Public Schools and various roles in leadership and customer service across different organizations. Erin holds a Master's Certificate in Education Media Design and Technology from Full Sail University and Bachelor's degrees in Animal Behavior and Liberal Arts from Eckerd College.
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FA Solutions LLC
FA Solutions LLC is not only a dependable and responsive financial aid servicer, we also think and behave like a genuine partner of our schools. We’re friendly, passionate, and motivated by the work we do and we fully understand the importance of the role that we play. Many of our team members have held senior leadership positions in financial aid departments in all types of post-secondary institutions with an average of 20 plus years of experience. They know first-hand the benefits of partnering with a financial aid provider that is as invested in the process as the school. Our staff understands and embraces that our mission is to keep your students moving smoothly through the financial aid process. We don’t settle for mediocrity and neither should you. Just as a school needs to be selective when they choose a new servicing partner, at FA Solutions LLC, we use the same amount of care when selecting partners; we insist on a good cultural fit. We offer an extremely competitive file processing turnaround of 48 – 72 hours for most standard applications and a bit longer for students that have been selected for verification. Our staff has experience with the most popular platforms including CampusVue, PeopleSoft, Regent 8, Empower, Ellucian Suite of products, and PowerFaids. Our Services: • Financial Aid Servicing • Third Party Processing • Student Experience Center • Financial Aid Staffing • Mentorship & Consulting We fill any financial aid servicing or staffing gaps at your institution with excellence. We are happy to answer any questions you may have. Feel free to contact us by visiting us at www.getfasolutions.com