Kainat Mazhar Jackson

Kainat Mazhar Jackson is an experienced customer support and service professional with a strong background in leadership and team management. Currently serving as the Manager of Customer Support at Face Reality Skincare since April 2023, Kainat previously held various roles at LiveVox from April 2018 to January 2023, culminating in the position of Customer Care Manager, where responsibilities included managing a team of approximately 25 employees across multiple locations, conducting performance reviews, and overseeing several concurrent projects. Earlier experiences include serving as Customer Care Team Lead and Technical Support Specialist at LiveVox, as well as working as a Financial Service Officer at Sacramento Credit Union and Lead Member Service Representative at Financial Center Credit Union, focusing on enhancing customer relationships and supporting team performance.