Kainat Mazhar Jackson

Kainat Mazhar Jackson is an experienced customer support manager currently overseeing customer support operations at Face Reality Skincare since April 2023. Previously, Kainat held various management roles at LiveVox from April 2018 to January 2023, including Customer Care Manager, where responsibilities included managing approximately 25 employees across multiple offices, conducting one-on-one coaching, and managing multiple concurrent projects. Kainat also served as Customer Care Team Lead and Technical Support Specialist, demonstrating expertise in issue resolution and client relations. Earlier experience includes roles as Financial Service Officer at Sacramento Credit Union and Lead Member Service Representative at Financial Center Credit Union, focusing on building member relationships, delivering exceptional service, and enhancing customer satisfaction.