Casey Boyland

Casey Boyland is a Customer Experience Lead at Faire since March 2022, demonstrating expertise in enhancing customer satisfaction and operational efficiency. Previously, in a Student Success role at Lambda School from March 2020 to June 2021, Casey conducted feedback cycles, created standard operating procedures, and significantly reduced inquiry resolution times. Prior experience includes serving as an Operations Supervisor and Training and Development Specialist at Netflix from May 2015 to April 2019, where Casey coached teams and supported customer satisfaction efforts. Earlier, as a Site Supervisor for Salt Lake County from June 2013 to May 2015, Casey managed activities for large groups of children. Casey holds an Associate’s Degree in Entrepreneurial and Small Business Operations from Salt Lake Community College.