Justin Cruz

Justin Cruz is an experienced professional in customer success management with a strong background in leadership roles across multiple companies. Justin has served as Customer Success Director at Fairmarkit, Head of Customer Success at Prelay, and Director of Customer Success at Medallia. Prior to these positions, Justin worked at Stella Connect by Medallia in various roles, including Senior Client Success Manager and Client Success Manager, following the acquisition by Medallia. Justin began professional career at Macy's as Manager of Selling Effectiveness. Justin holds a Bachelor's degree in Marketing from Florida State University, completed in 2010.