Eli Shepard

Product Implementation Specialist at Fairwords

Eli Shepard has a diverse range of work experience. They started their career as a Library Page at the Glen Carbon Centennial Library in 2012. They then worked at AT&T as a Help Desk Specialist, managing computer systems and resolving technical issues. Eli also served as an Information Technology Project Manager at AT&T, successfully leading numerous projects and managing budgets. They founded their own company, eqbirvin.com, in 2011.

In 2020, Eli joined Experience Lab at UC Berkeley as a Business Development Fellow, earning a graduate certificate in Business Development and providing assistance to an international startup. They also worked at Appjobs Global as a Business Intelligence Analyst, analyzing revenue streams and improving the sales team's performance. Additionally, Eli worked as a Business Development Representative at Appjobs, conducting market research and assisting in the launch of a new product.

Most recently, Eli worked at RCInc as a Senior Information Technology Consultant, leading a team of consultants and overseeing IT projects. Currently, they are employed at Fairwords as a Product Implementation Specialist, working with customers and users to implement the company's products and facilitate communication between stakeholders.

Overall, Eli Shepard's work experience highlights their expertise in IT project management, business development, and customer success.

Eli Shepard's education history is as follows:

In 2010 to 2012, Eli Shepard attended Lewis and Clark Community College, where they obtained an Auditing degree with a field of study in Photography.

From 2013 to 2016, Eli transferred to Southern Illinois University Edwardsville, where they pursued Pre-Medicine/Pre-Medical Studies but later transferred out without completing a degree.

In 2017 to 2018, Eli attended Fontbonne University with the intention of pursuing a Bachelor of Arts in Pre-Law Studies. However, they transferred out before obtaining the degree.

From 2018 to 2020, Eli attended Temple University and successfully obtained a Bachelor's degree in Political Science and Government.

In 2020, Eli briefly attended the University of California, Berkeley, where they earned a Graduate Certificate - Masters Alternative in Business Development.

Additionally, Eli obtained two certifications: Professional Scrum Product Owner™ I from Scrum.org in March 2023, and a Business Development certification from the University of California, Berkeley in January 2021.

Links

Previous companies

AT&T logo

Timeline

  • Product Implementation Specialist

    October, 2022 - present

  • Customer Success Specialist

    October, 2021