DP

Donald Perron

Vice President Customer Service at Fallon Health

Donald Perron has a diverse range of experience in various roles within the healthcare industry. Donald began their career as the Telesales Manager for the Small Business Service Bureau Operations Center (SBSB), where they managed sales and service operations for small businesses nationwide. Donald then moved on to become the Manager of Telesales at Blue Cross Blue Shield of Massachusetts, where they supervised a team of telesales representatives and data analysts. After that, they worked as the Manager Inside Sales at Harvard Pilgrim Healthcare, where they led a team of inside sales representatives and implemented strategies to increase sales. Following this, they had a long and successful tenure with Blue Cross Blue Shield, starting as a Senior Manager responsible for a call center that provided authorizations for various procedures and then transitioning to the role of Senior Manager, Call Center Operations, overseeing a 100-person team. Most recently, they served as the Director of Sales & Service at Carroll Enterprises Inc. Throughout their career, Donald has demonstrated strong leadership skills and a focus on customer service.

Donald Perron's education history includes attending Worcester State College, where they studied Business Management. Donald also attended Worcester State University, but there is no information provided regarding the degree or field of study.

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Previous companies

Blue Cross Blue Shield of MA logo

Timeline

  • Vice President Customer Service

    Current role

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