Dwin Baker

Dwin Baker is currently a Customer Support Specialist at Famly. Prior to this, they worked as a NemID konsulent at CGI from June 2020 to June 2021, where they were responsible for relaying technical information in relation to NETS NemID and DanID, as well as handling sensitive personal information. Their duties also included training new employees, communicating with business customers to find the right solution for their needs, mentoring new employees, and performing ad hoc and administrative tasks.

Before CGI, Dwin Baker worked as a Projekt- og kommunikationsmedarbejder at Diabetesforeningen from September 2017 to September 2018, where they were attached to a research project (PIFT) and responsible for developing content for a new area on the website as well as for various digital channels and platforms. Their responsibilities included developing and implementing a communications strategy, preparing content for various digital channels and platforms such as website, brochures, social media, newsletters, etc., conducting interviews, data collection and analysis.

From January 2014 to June 2020, Dwin Baker was a Teamkoordinator at Moment A/S.

Dwin Baker has a Kandidatgrad in Sprogpsykologi from Københavns Universitet - University of Copenhagen, a Bachelorgrad in interkulturel pædagogik og dansk som andetsprog from Syddansk Universitet - University of Southern Denmark, and an STX in samfundsfag, engelsk, psykologi from Tornbjerg Gymnasium.

Dwin Baker reports to Milena Vollmar, Director of Customer Support. They are on a team with Julia Schwarz - Customer Support Specialist, Josephine Lorenzen - Support Training Specialist, and Anna Senouci - Customer Support Specialist.