Michelle Dahl

Customer Operations Team Lead, US at Famly

Michelle Dahl is currently a Senior Customer Success Specialist at Famly. Michelle has previous experience working as a Customer Success Manager at GSH Tech Agent and a Business Development Assistant at Adent Health. Hello Software, where they were Co-founder and Head of Customer Success. Dahl also has experience working as an Assistant to the Growth Counselors at the Trade Council of Denmark in Sub-Saharan Africa.

Michelle Dahl has a Master's degree in Intercultural Market Studies from Københavns Universitet - University of Copenhagen. Michelle has also completed summer schools in Business Strategy in International Markets and Social Innovation and Entrepreneurship from The London School of Economics and Political Science (LSE). Additionally, they have an online course in Introductory Microeconomics, Business/Managerial Economics from MITx on edX and another online course in Marketing Analytics, Competitive Analysis and Market Segmentation from University of California, Berkeley. Michelle has also done an Exchange Programme in Sociology and Anthropology from Université Paris Cité. Her Bachelors' degree is in French language, literatur and culture from Københavns Universitet - University of Copenhagen. Michelle also has certifications from LinkedIn in Business Analytics: Sales Data and Market Research Foundations.

Michelle Dahl reports to Ruby Veazey, Customer Success Manager. Michelle Dahl works with Alina Dahm - Customer Success Specialist, Ryan Redpath - Customer Success Specialist, and Mitesh Mistry - Customer Success Specialist.

Timeline

  • Customer Operations Team Lead, US

    Current role

  • Customer Success Specialist

  • Senior Customer Success Specialist

  • Customer Success Team Lead

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