Kevin L. is an experienced professional in business support and technical management with a career spanning over two decades. Currently serving as the Manager of Business Support at Farm Boy Inc. since November 2016, Kevin oversees a Service Desk team, ensuring quality client support and effective team management. Previous roles include Senior Team Lead at Hewlett Packard Enterprise, Service Desk Manager at 2Keys, and Technical Analyst at Rogers Communications, where responsibilities included managing service desk operations and improving customer experiences. Kevin's foundation in IT began at Adobe, where contributions in user account services and network operations were notable. Significant experience in team leadership, client relations, and process improvement has been established throughout a diverse range of roles in various organizations. Kevin holds a diploma in Information Technology from the Information Technology Institute.
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